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Healthcare Strategy & Patient Engagement

Better systems.
Stronger families.

Tailored solutions to improve patient outcomes, enhance team performance, and drive meaningful organizational change.

Two decades connecting clinical excellence with the authentic voice of families.
Expertise

How I help care teams move forward

Evidence-based strategy grounded in partnership with families, designed for neonatal and maternal care organizations.

Quality Improvement & Safety

High-impact improvement cycles integrating neuroprotective care, discharge management, and Golden Hour protocols.

Patient–Family Engagement

Infrastructure for advisory councils and partnership networks that moves teams from passive feedback to co-designed care.

Health Equity & Advocacy

Stakeholder partnership and analysis that addresses disparities while building more accessible, inclusive interventions.

Speaking & Presentations

Evidence-based keynotes, webinars, and teaching modules tailored to each unit’s culture, priorities, and audience.

Research & Publications

Research partnership for funded trials, comparative effectiveness work, clinical guidelines, and peer-reviewed literature.

Policy & Advocacy

Strategic guidance for state and national perinatal quality committees, elevating family voices in complex systems.

My approach

Clinical rigor, guided by the family voice.

As a strategist, researcher, and international speaker, I bridge the gap between healthcare systems and the families they serve.

“True innovation in healthcare happens when clinical excellence meets the authentic voice of the family.”

Lelis VernonBA, SQIL (HMS)
Lelis Vernon
20Years of experience
100+Presentations
10+Publications
30+National and international organizations
Testimonials

Trusted as a partner, not just an advisor

Collaboration that respects the clinical team, the evidence, and every family at the center of care.

“I have worked with Lelis through the years and her passion to elevate the lived experiences of patients and families is unmatched. Her commitment to evidence-based practices continues to drive meaningful change in healthcare.”

Desiree BradleyProject Manager, ATW Health Solutions

“Lelis’ collaborative spirit and dedication consistently elevate our Family-Centered Care Taskforce’s work. Her insight and approach have transformed how we think about patient and family engagement.”

Morgan KowalskiProgram Manager, Family-Centered Care Taskforce

“Lelis Vernon was an exceptional speaker at our 2024 Mississippi Perinatal Quality Collaborative conference. Her expertise and passion for improving healthcare outcomes truly inspired our attendees and provided valuable resources for our hospital teams.”

Monica StinsonMS, CHES, Senior Program Manager, Mississippi Public Health Institute

“In 2017, Lelis Vernon visited Singapore and spoke to us on the importance of patient and caregiver advocacy, especially in areas where patients and caregivers may be exposed to critical and complex care needs. Lelis spoke with passion and generously shared her knowledge and experience. She started the spark for us to begin our patient and caregiver engagement effort.”

Irene ChanDirector, Office of Patient Experience, KK Women’s and Children’s Hospital, Singapore

Healthcare entities and organizations

ResearchGateNICU Parent NetworkUniversity of Utah HealthStanford MedicineSIGNECSAPPCORIAcademy OnlinePNQINMississippi Perinatal Quality CollaborativeNICHQ NNPQCSCRIAmerican Academy of PediatricsBaptist Health South FloridaTufts University School of MedicineFamily-Centered Care TaskforceNEC SocietyGravens ConferenceGlobal Initiative for Newborn Care